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</o:shapelayout></xml><![endif]--></head><body bgcolor="#EDEDED" lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Hi all<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Forwarding Information for support workers and access to PPE from </span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>NDIS Quality and Safeguards Commission<br><br></span><span style='mso-fareast-language:EN-US'><o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-GB>Kind Regards<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Lucy Pentony<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Office Coordinator <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>Riding for the Disabled Association (NSW)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Quad 1, Level 2, 8 Parkview Drive<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Sydney Olympic Park NSW 2127<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>(PO Box 710 Sydney Markets NSW 2129)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>Ph: (02) 8736 1256<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Email: <a href="mailto:stateoffice@rdansw.org.au"><span style='color:#0563C1'>stateoffice@rdansw.org.au</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Web: <a href="http://www.rdansw.org.au/"><span style='color:#0563C1'>www.rdansw.org.au</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB><img border=0 width=202 height=204 style='width:2.1041in;height:2.125in' id="_x0000_i1034" src="cid:image001.jpg@01D601CA.35146940"><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img border=0 width=99 height=71 style='width:1.0312in;height:.7395in' id="Picture_x0020_1" src="cid:image002.png@01D601CA.35146940" alt="cid:image001.png@01CBDCAA.ABB8D800"> <img border=0 width=60 height=60 style='width:.625in;height:.625in' id="Picture_x0020_3" src="cid:image003.jpg@01D601CA.35146940" alt="ACNC-Registered-Charity-Logo - small"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img border=0 width=480 height=90 style='width:5.0in;height:.9375in' id="Picture_x0020_2" src="cid:image004.jpg@01D601CA.35146940" alt=SWA2018emailsignoffWinner></span><o:p></o:p></p></div><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> NDIS Quality and Safeguards Commission <engagement=ndiscommission.gov.au@cmail19.com> <b>On Behalf Of </b>NDIS Quality and Safeguards Commission<br><b>Sent:</b> Tuesday, 24 March 2020 9:29 AM<br><b>To:</b> Joseph Orland <stateoffice@rdansw.org.au><br><b>Subject:</b> Information for support workers and access to PPE<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:#EDEDED;border-collapse:collapse'><tr><td style='padding:0cm 0cm 0cm 0cm'><div><div><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=280 valign=top style='width:210.0pt;padding:0cm 0cm 6.0pt 0cm'></td><td width=280 valign=top style='width:210.0pt;padding:0cm 0cm 6.0pt 0cm'><p align=right style='margin:0cm;margin-bottom:.0001pt;text-align:right;line-height:14.25pt'><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>No images? <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-e-nhuuruy-zitihphj-v/"><span style='color:black'>Click here</span></a><o:p></o:p></span></p></td></tr></table></div></div></div></div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=600 style='width:450.0pt;background:#2B8F3E;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=center style='text-align:center;line-height:14.25pt'><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'><img border=0 width=600 style='width:6.25in' id="_x0000_i1025" src="http://i1.cmail19.com/ei/t/50/605/EA0/092859/csfinal/Provider-Alert-9900000000079e3c.png"><o:p></o:p></span></p></td></tr></table></div><div><div><p class=MsoNormal style='background:#2B8F3E'><span style='display:none'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr style='background-size: auto auto;background-position-x:0px;background-position-y:0px'><td width=600 style='width:450.0pt;background:#2B8F3E;padding:0cm 0cm 0cm 0cm'><div style='margin-left:15.0pt;margin-top:9.0pt;margin-right:15.0pt;margin-bottom:9.0pt'><div><p class=size-161 align=right style='margin:0cm;margin-bottom:.0001pt;text-align:right;line-height:18.0pt;mso-line-height-rule:exactly;vertical-align:middle'><strong><span style='font-family:"Trebuchet MS",sans-serif;color:white;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>24 March 2020</span></strong><span style='font-family:"Trebuchet MS",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p></div></div></td></tr></table></div></div></div><div><p class=MsoNormal style='line-height:3.0pt;mso-line-height-rule:exactly'><span style='font-size:3.0pt;color:black'> </span><span style='font-size:3.0pt'><o:p></o:p></span></p></div><div><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=600 style='width:450.0pt;background:white;padding:0cm 0cm 0cm 0cm'><div style='margin-left:15.0pt;margin-top:9.0pt;margin-right:15.0pt'><div><p class=MsoNormal style='margin-bottom:12.0pt;line-height:30.0pt;mso-line-height-rule:exactly;vertical-align:middle'><strong><span style='font-size:24.0pt;font-family:"Trebuchet MS",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Coronavirus (COVID-19)</span></strong><span style='font-size:24.0pt;font-family:"Trebuchet MS",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p></div></div><div style='margin-left:15.0pt;margin-right:15.0pt'><div><p class=MsoNormal style='line-height:21.0pt;mso-line-height-rule:exactly;vertical-align:middle'><strong><span style='font-size:15.0pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Information for support workers and access to PPE</span></strong><span style='font-size:15.0pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:9.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>The following information has been cleared by the Australian Government Department of Health.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l0 level1 lfo1;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>People who have returned from anywhere overseas, or have been in close contact with someone confirmed to have COVID-19, must self-isolate for 14 days.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l0 level1 lfo1;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>If you develop symptoms, including a fever and cough, immediately and urgently seek medical attention. </span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:15.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l0 level1 lfo1;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>This information sheet should be read in conjunction with the ‘What you need to know’ and ‘Isolation guidance’ information sheets on the <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-r/"><span style='color:#98C11D'>Australian Government Department of Health</span></a> website.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Can I go to work? </span></strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Like others, people working in the disability services sector need to stay at home for 14 days after returning from overseas or being in close contact with someone confirmed to have COVID-19. Employees who are in isolation cannot go to work and should alert their employer. Depending on the type of work, and provided the employee is well, they may want to discuss alternative arrangements such as working from home. See the ‘Isolation guidance’ information sheets on the <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-y/"><span style='color:#98C11D'>Department of Health</span></a> website.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Disability support workers should not attend work if they have a fever, or symptoms of a respiratory illness.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>What should I tell my staff? </span></strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Employers should provide information to all employees and contract staff on relevant information and procedures to prevent the spread of coronavirus. Employers should inform staff who meet the above criteria that they should remain isolated in their home.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Employees should advise their employer if they develop symptoms during the isolation period, particularly if they have been in the workplace or in contact with a client. Public health authorities may contact employers in the event an employee is confirmed to have coronavirus.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>NDIS providers can find information about coronavirus, including provider obligations, how to reduce the risk to participants, and links to updates and resources on the <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-j/"><span style='color:#98C11D'>NDIS Quality and Safeguards Commission</span></a> website.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Is training available? </span></strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>The Australian Government Department of Health has developed a free online training module: <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-t/"><span style='color:#98C11D'>Infection prevention and control for COVID-19</span></a>.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>This training module is for all support workers, including those in disability and aged care. It covers the fundamentals of infection prevention and control for COVID-19, including</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l5 level1 lfo2;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>COVID-19 – what is it?</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l5 level1 lfo2;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Signs and symptoms</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l5 level1 lfo2;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Keeping safe – protecting participants and your workforce</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l5 level1 lfo2;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Myth busting</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>At the end of this module, you should be able to:</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level1 lfo3;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>understand the basics about the COVID-19 virus, including how it is spread</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo3;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>describe what you can do to protect participants and your workforce</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo3;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>know what to do if you develop symptoms</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo3;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>know what to do if the person you are supporting develops symptoms</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo3;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>tell the difference between myths and facts of COVID-19.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#212529;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>If you have any technical questions relating to the training portal, please email </span></span><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><a href="mailto:support@covid-19training.gov.au">support@covid-19training.gov.au</a></span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>The Department of Health has also developed a <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-i/"><span style='color:#98C11D'>webinar on COVID-19 preparedness for in-home and community aged care</span></a>. This webinar is also relevant to all providers and workers in the disability sector.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Should disability support workers wear Personal Protective Equipment (PPE)? </span></strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>If you are working with people with disability, continue to practise good hygiene – wearing gloves where required, washing your hands frequently and so on.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>There is no need for disability or health workers to wear surgical masks unless you are working directly with clients or patients who are exhibiting symptoms of COVID-19. Further guidance on the use of surgical masks is on the <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-d/"><span style='color:#98C11D'>Department of Health</span></a> website.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>How can providers access PPE? </span></strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>The Australian Government Department of Health provides the following advice for providers to access PPE.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>If a case of COVID-19 is suspected by a medical professional, workers will need to practise further infection control measures including use of appropriate PPE.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>In the context of NDIS supports and services, where a case of COVID-19 is suspected by a medical professional, PPE may be required in settings where:</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l2 level1 lfo4;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>supports being provided are essential to the participant’s life, health of safety due to withdrawal or alteration of critical supports</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l2 level1 lfo4;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>contact between people exceeds Department of Health guidelines for social distancing or isolation</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l2 level1 lfo4;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>there are heightened risks to people with disability due to their <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-u/"><span style='color:#98C11D'>vulnerabilities</span></a>.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>These situations may arise in supported living arrangements, or where essential supports are provided to a person in their own home.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>In line with standard procedure, all requests for stock from the National Medical Stockpile should be sent to: <a href="mailto:Stockpile.Ops@health.gov.au">Stockpile.Ops@health.gov.au</a>.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>The Department of Health is triaging requests for stock from the National Medical Stockpile and is recommending deployments of protective equipment from the Stockpile according to need. Requesting parties will be asked to demonstrate that:</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l3 level1 lfo5;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>they have been unable to source masks through the open market</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l3 level1 lfo5;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>existing stocks have been depleted</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l3 level1 lfo5;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>who the requested masks are intended for</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l3 level1 lfo5;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>how the masks are to be prioritised and distributed in order to minimise transmission to greatest effect</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l3 level1 lfo5;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>how previous Stockpile stocks (if applicable) have been used efficiently and effectively.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>In the event of an outbreak in a supported independent living setting, NDIS providers should contact the Department to request PPE from the Stockpile immediately.</span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>More information </span></strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>For the latest advice, information and resources, go to <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-o/"><span style='color:#98C11D'>www.health.gov.au</span></a></span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Call the National Coronavirus Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450. </span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>The phone number of each state or territory public health agency is available at <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-b/"><span style='color:#98C11D'>www.health.gov.au/state-territory-contacts</span></a></span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:15.75pt;vertical-align:middle'><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Information for NDIS participants and providers is available at <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-n/"><span style='color:#98C11D'>www.ndis.gov.au</span></a> and <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-p/"><span style='color:#98C11D'>www.ndiscommission.gov.au</span></a></span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;margin-bottom:.0001pt;line-height:19.5pt;mso-line-height-rule:exactly;vertical-align:middle'><strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Links to previous COVID-19 provider alerts </span></strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;line-height:15.75pt;mso-line-height-rule:exactly;mso-list:l4 level1 lfo6;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>19 March 2020: <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-x/"><span style='color:#98C11D'>Business continuity planning</span></a></span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-line-height-rule:exactly;mso-list:l4 level1 lfo6;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>9 March 2020: <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-m/"><span style='color:#98C11D'>Provider obligations and COVID-19 health information</span></a></span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:18.0pt;text-indent:-18.0pt;line-height:15.75pt;mso-list:l4 level1 lfo6;vertical-align:middle'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=font-arial><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>7 February 2020: <a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-c/"><span style='color:#98C11D'>Information about the novel coronavirus outbreak</span></a></span></span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p></div></div><div style='margin-left:15.0pt;margin-right:15.0pt;margin-bottom:9.0pt'><div style='margin-left:195.0pt;margin-right:195.0pt'><p class=MsoNormal style='line-height:1.5pt;background:#BABABA'><span style='font-size:1.5pt;font-family:"Trebuchet MS",sans-serif;color:black'> <o:p></o:p></span></p></div></div></td></tr></table></div></div></div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=600 style='width:450.0pt;background:white;padding:0cm 0cm 0cm 0cm'><div style='margin-left:15.0pt;margin-top:9.0pt;margin-right:15.0pt;margin-bottom:9.0pt'><p class=MsoNormal align=center style='text-align:center;line-height:14.25pt'><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'><a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-q/"><span style='color:#98C11D;text-decoration:none'><img border=0 width=301 style='width:3.1354in' id="_x0000_i1026" src="http://i2.cmail19.com/ei/t/50/605/EA0/092859/csfinal/NDIS-logo1-990145000003cf3c.png" alt="NDIS logo"></span></a><o:p></o:p></span></p></div></td></tr></table></div><div><p class=MsoNormal style='line-height:15.0pt;mso-line-height-rule:exactly'><span style='font-size:15.0pt;color:black'> </span><span style='font-size:15.0pt'><o:p></o:p></span></p></div><div><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=400 valign=top style='width:300.0pt;background:#612C69;padding:0cm 0cm 0cm 0cm'><div style='margin-left:15.0pt;margin-top:9.0pt;margin-right:15.0pt'><div><p class=MsoNormal style='margin-bottom:9.0pt;line-height:18.0pt;mso-line-height-rule:exactly;vertical-align:middle'><strong><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:white;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>General Enquiries</span></strong><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p></div></div><div style='margin-left:15.0pt;margin-right:15.0pt'><div><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:15.0pt;margin-left:0cm;line-height:15.75pt;vertical-align:middle'><strong><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#98C11D;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>1800 035 544</span></strong><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:white;position:relative;top:-8.5pt;mso-text-raise:8.5pt'> (free call from landlines)</span><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p></div></div><div style='margin-left:15.0pt;margin-right:15.0pt'><div><p class=size-111 style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:15.0pt;margin-left:0cm;line-height:14.25pt;mso-line-height-rule:exactly;vertical-align:middle'><span style='font-family:"Trebuchet MS",sans-serif;color:white;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Our contact centre is open 9am to 4.30pm in the NT</span><span style='font-family:"Trebuchet MS",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><br></span><span style='font-family:"Trebuchet MS",sans-serif;color:white;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>9.00am to 5.00pm in the ACT, NSW, QLD, SA, TAS and VIC. Monday to Friday, excluding public holidays.</span><span style='font-family:"Trebuchet MS",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p></div></div><div style='margin-left:15.0pt;margin-right:15.0pt;margin-bottom:9.0pt'><div><p class=size-111 style='margin:0cm;margin-bottom:.0001pt;line-height:14.25pt;mso-line-height-rule:exactly;vertical-align:middle'><span style='font-family:"Trebuchet MS",sans-serif;color:white;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>To provide feedback, contact the NDIS Commission by emailing </span><span style='font-family:"Trebuchet MS",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><br><a href="mailto:contactcentre@ndiscommission.gov.au"><span style='color:#98C11D'>contactcentre@ndiscommission.gov.au</span></a>.<o:p></o:p></span></p></div></div></td><td width=200 valign=top style='width:150.0pt;background:#612C69;padding:0cm 0cm 0cm 0cm'><div style='margin-left:15.0pt;margin-top:9.0pt;margin-right:15.0pt'><div><p class=size-161 style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:15.0pt;margin-left:0cm;line-height:18.0pt;mso-line-height-rule:exactly;vertical-align:middle'><strong><span style='font-family:"Trebuchet MS",sans-serif;color:white;position:relative;top:-8.5pt;mso-text-raise:8.5pt'>Connect</span></strong><span style='font-family:"Trebuchet MS",sans-serif;color:black;position:relative;top:-8.5pt;mso-text-raise:8.5pt'><o:p></o:p></span></p></div></div><div style='margin-left:15.0pt;margin-right:15.0pt'><div style='margin-bottom:15.0pt'><p class=MsoNormal style='line-height:14.25pt'><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'><a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-a/"><span style='color:#98C11D;text-decoration:none'><img border=0 width=155 style='width:1.6145in' id="_x0000_i1027" src="http://i3.cmail19.com/ei/t/50/605/EA0/092859/csfinal/Facebook-button1-990451045101453c.png" alt="Facebook button"></span></a><o:p></o:p></span></p></div></div><div style='margin-left:15.0pt;margin-right:15.0pt'><div style='margin-bottom:15.0pt'><p class=MsoNormal style='line-height:14.25pt'><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'><a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-f/"><span style='color:#98C11D;text-decoration:none'><img border=0 width=155 style='width:1.6145in' id="_x0000_i1028" src="http://i4.cmail19.com/ei/t/50/605/EA0/092859/csfinal/LinkedIn-button1-990451045101453c.png" alt="LinkedIn button"></span></a><o:p></o:p></span></p></div></div><div style='margin-left:15.0pt;margin-right:15.0pt;margin-bottom:9.0pt'><p class=MsoNormal style='line-height:14.25pt'><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'><a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-l-nhuuruy-zitihphj-z/"><span style='color:#98C11D;text-decoration:none'><img border=0 width=155 style='width:1.6145in' id="_x0000_i1029" src="http://i5.cmail19.com/ei/t/50/605/EA0/092859/csfinal/Visit-button1-990451045101453c.png" alt="Website button"></span></a><o:p></o:p></span></p></div></td></tr></table></div></div></div><div><p class=MsoNormal style='line-height:15.0pt;mso-line-height-rule:exactly'><span style='font-size:15.0pt;color:black'> </span><span style='font-size:15.0pt'><o:p></o:p></span></p></div><div><div><div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=400 valign=top style='width:300.0pt;padding:0cm 0cm 0cm 0cm'><div style='margin-left:15.0pt;margin-top:7.5pt;margin-right:15.0pt;margin-bottom:7.5pt'><div><div><p class=MsoNormal style='line-height:14.25pt'><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>NDIS Quality and Safeguards Commission<br>PO Box 210<br>Penrith NSW 2750<br><br>You are receiving this alert because you are a registered NDIS provider. Please note that unsubscribing from this newsletter will unsubscribe you from other important correspondence from the NDIS Commission, including renewal reminders.<o:p></o:p></span></p></div></div><p class=MsoNormal style='line-height:14.25pt'><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> <o:p></o:p></span></p></div></td><td width=200 valign=top style='width:150.0pt;padding:0cm 0cm 0cm 0cm'></td></tr></table></div></div></div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=600 style='width:450.0pt;padding:0cm 0cm 0cm 0cm'><div style='margin-left:15.0pt;margin-top:7.5pt;margin-right:15.0pt;margin-bottom:7.5pt'><div><p class=MsoNormal style='line-height:14.25pt'><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'><a href="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-u-nhuuruy-zitihphj-e/"><span style='color:black'>Unsubscribe</span></a> <o:p></o:p></span></p></div></div></td></tr></table></div></div><div><p class=MsoNormal style='line-height:30.0pt'><span style='font-size:30.0pt;color:black'> </span><span style='font-size:30.0pt'><o:p></o:p></span></p></div></td></tr></table><p class=MsoNormal><img border=0 width=1 height=1 style='width:.0104in;height:.0104in' id="_x0000_i1030" src="https://ndisqualityandsafeguardscommission.cmail19.com/t/t-o-nhuuruy-zitihphj/o.gif"><o:p></o:p></p></div></body></html>